What a HR Compliance Consultant at Kaiser Permanente wishes they had known before entering the Human Resources industry
Cheryl wishes someone had emphasized the critical relationship between the compliance department and labor unions, especially when mandating employee trainings that are a "condition of employment." According to Cheryl, it is important to "notice the union" to avoid grievances and foster a partnership, emphasizing the need to identify key players and stakeholders in organizational decisions to ensure proper protocol.
Labor Relations, Stakeholder Management, Compliance, HR Protocol, Decision-Making
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Cheryl Zapanta
HR Compliance Consultant III
Kaiser Permanente
Community College
N/A
Medical, Sciences & Related
Healthcare, Medical & Wellness
Consulting
None Applicable
Video Highlights
1. The importance of a strong relationship with labor management (unions) when mandating employee training.
2. The necessity of notifying the union when mandating training to avoid grievances.
3. Identifying key players and stakeholders is crucial when making decisions that impact the organization to ensure proper protocol is followed.
Transcript
What have you learned about this role that you wish someone would have told you before you entered the industry?
When you start to mandate particular trainings for employees, and it becomes a condition of employment, there's a strong relationship with labor management, meaning unions. Of course, in HR, that relationship is already there.
But for the compliance department, you have to realize that if you're mandating something, you need to notify the union. Their staff need to be aware, and you don't want any grievances to come through.
It's about having that partnership and knowing who your key players and stakeholders are for whatever decision you're making for the organization. There are other stakeholders involved, and you need to work with them. This ensures you're following the right protocol to make those decisions.