Most Important Skills For a Chief Administrative Officer at Christ-Centered Ministries
Chandra, a Chief Administrative Officer, emphasizes the crucial need for organizational skills and prioritization in handling "multiple crises," highlighting the importance of delegation to maximize efficiency. Further, adaptability, tech savviness, and resourcefulness—"just say hey, let me go figure out how to get it done"—are essential for success in this multifaceted role.
Organizational Skills, Delegation, Business Acumen, Technical Proficiency, Resourcefulness
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Chandra Williams
Chief Administrative Officer
Christ-Centered Ministries
El Camino then did UCLA Executive Education program - 2021
UCLA Executive Education- Business Management Cert
Business Management & Admin
Faith-Based Services
Operations and Project Management
Worked 20+ Hours in School
Video Highlights
1. Organizational skills and prioritization are crucial for handling competing demands and crises.
2. Delegation is key to maximizing efficiency and avoiding burnout.
3. Resourcefulness, tech savviness, and adaptability are essential for navigating unexpected challenges and evolving demands in the field.
Transcript
What skills are most important for a job like yours?
The most important skills are organizational skills. You don't have control over what comes in, but you can control your own space and what you have to do for the day. However, you can't control what's coming in or what's urgent to external parties.
You really have to be organized and understand how to prioritize. I might have a whole list of things to get through for the day or even the week, and then one issue for one location may completely disrupt that entire plan. So, I have to be able to prioritize.
Sometimes, because we deal with multiple businesses within our business and other partners too, there may be multiple things happening, multiple crises. We have a plumbing issue over here, something else going on from the county side over there. You have to be able to say what's the fastest solution and quickly identify and pinpoint who you want to make sure is aware and can help.
You also need to be able to delegate. This can be a struggle because many of us want to be the one to ensure it gets done so we don't have to worry about it. But you have to delegate to maximize efforts and ensure they are stretched out, so you're not taking on everything yourself.
Organizational skills and the ability to delegate are crucial. You also have to understand some business matters from a state perspective. For other businesses, we have to do statements of information and nonprofit documents. I support with a lot of that as well.
There are a ton of things. You want to have some level of tech savviness these days. We try to be paperless, even though I still get a lot of incoming mail. We want to use tools like Dropbox, which are very beneficial. We use a lot of apps that are safe, and it's just good to have that tech-savvy aspect.
You also have to be able to be flexible. You may not know everything, but you have to be able to say, "What's the best way to figure this out?" If 10 or 15 years go by, you want to be able to expand your mind, skills, and resources. You have to be resourceful; that's absolutely number one. Don't say you can't do it; just say, "Let me go figure out how to get it done."