Most Important Skills for a Client Services Manager at AlphaSights
As a Client Services Manager at AlphaSights, Caroline emphasizes that strong communication skills are vital for collaborating with both peers and clients, highlighting the importance of being able to "talk through what you're working on." Adaptability is also key in a role where "no day is the same," along with the ability to prioritize effectively, which is a skill that the company will help cultivate.
Communication Skills, Adaptability, Prioritization, Collaboration, Client Management
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Caroline Keller Dobrich
Client Services Manager
AlphaSights
Wake Forest University
Lipscomb University, M.Ed. Special Education
English, Writing & Education
Consulting & Related Professional Services
Sales and Client Management
Honors Student, Greek Life Member
Video Highlights
1. Communication skills are crucial for collaborating with peers and clients.
2. Adaptability is important due to the dynamic nature of the role.
3. Prioritization skills are valuable and can be developed on the job.
Transcript
What skills are most important for a job like yours?
There are many soft skills we look for during the interview process, and they also contribute to success in the role. The biggest one I would say is communication.
This includes your ability to collaborate not only with your peers but also with clients, and how to talk through what you're working on. I also think being adaptable is important. Things are changing every day in the role, and no day is the same.
So, you need to be able to go with the flow. It's also about being able to really focus on what you can control and learning how to prioritize. That's something we will teach you once you get here, but it's a really good skill that many successful associates and managers have.