Significant Career Lesson From A Proprietor And General Manager At Crux Winery
Brian, Proprietor and General Manager at Crux Winery, emphasizes the paramount importance of relationships throughout a career spanning healthcare, business consulting, and the wine industry, stating that "relationships are the most important thing" with suppliers and customers, requiring strong communication and responsiveness to their needs. This focus on building and maintaining strong relationships has been a key factor in Brian's success across diverse professional fields.
Communication, Relationship Building, Business Management, Customer Relations, Leadership
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Brian Callahan
Proprietor and General Manager
Crux Winery
Cal Poly - San Luis Obispo
N/A
History, Art History
Food, Beverages & Alcohol
Sales and Client Management
Worked 20+ Hours in School, Greek Life Member, Student Athlete
Video Highlights
1. Building strong relationships is crucial for success, regardless of the industry.
2. Effective communication and listening skills are essential for understanding and responding to the needs of suppliers and customers.
3. Being responsive to customer needs is key for success in business.
Transcript
What is one lesson that you have learned that has proven significant in your career?
Hands down for me, it's relationships. Regardless of whether I was doing healthcare, business management consulting, or in the wine space, your relationships are the most important thing.
These relationships are with your suppliers and your customers. You have to be a good communicator. You have to listen to what they're asking for and be responsive to their needs. That's really the key.