What Type Of Person Thrives In The Technology Industry, According To A Solution Engineer At Oracle
Brandon, a Master Principal Solution Engineer at Oracle, believes "curiosity" is paramount for success in the industry, as it's difficult to train and crucial for understanding both software functionality and customer challenges, adding that being "a great listener" and striving to grasp a customer's experience are also highly beneficial.
Curiosity, Customer Understanding, Communication, Technology, Problem-Solving
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Brandon Ray
Master Principal Solution Engineer
Oracle
Wake Forest University
N/A
Communications, Computer Science
Technology
Sales and Client Management
Scholarship Recipient
Video Highlights
1. Curiosity is a key trait for success, as it's difficult to train and drives a deeper understanding of software and customer challenges.
2. Understanding customers and possessing client-facing abilities are valuable skills in this industry.
3. Being a great listener and demonstrating a willingness to understand a customer's experience are highly beneficial qualities.
Transcript
How would you describe people who typically thrive in this industry?
I would say it's really people who are curious. Curiosity is hard to train for, but it's a skill set that I've found those that really want to understand more possess.
Whether that's how the software works or customer challenges, this is an inherent skill or quality of someone's character that leads to successful outcomes. There are other helpful things, like understanding customers, client-facing abilities, and an interest in the technology.
But in terms of core competencies, being curious, being a great listener, and being willing to truly understand what a customer is going through are some of the most beneficial things you can have.