A Day In The Life Of A Master Principal Solution Engineer At Oracle
A Master Principal Solution Engineer's day involves internal meetings to understand sales opportunities and client backgrounds, followed by "discovery calls" to grasp technical requirements. Tailored product demonstrations are then given, often virtually, with subsequent follow-ups and engagement throughout the sales process across multiple clients, highlighting a varied daily routine centered on product expertise and leadership.
Product Demonstration, Client Communication, Technical Requirements, Sales Support, Product Expertise
Advizer Information
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Job Title
Company
Undergrad
Grad Programs
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Brandon Ray
Master Principal Solution Engineer
Oracle
Wake Forest University
N/A
Communications, Computer Science
Technology
Sales and Client Management
Scholarship Recipient
Video Highlights
1. A Master Principal Solution Engineer is a product expert and leader amongst their peers, deeply knowledgeable about their product.
2. The role involves internal meetings to understand upcoming meetings, clients, and opportunities, followed by discovery calls with clients to understand their technical requirements and expectations for demonstrations.
3. The daily work includes tailoring product demonstrations to the client's needs, conducting these demos (often virtually), and following up with clients to answer questions, with ongoing engagement even during pricing and contracting.
Transcript
What does a day in the life of a master principal solution engineer look like?
The title "Master Principal" is a level I've reached as a solution engineer. It signifies that I'm a product expert who is seen as a leader among my peers. This also means I'm the lead solution engineer on demos.
A typical day can involve meeting internally with sales reps or product folks to understand upcoming meetings. We need to understand the clients we're working with and the opportunities at stake. The sales rep's job is to uncover opportunities and bring them to my attention.
They might say, "We have a customer who would be a good target for product A. Can you give me some background?" I then gather all the internal intel.
Next, I would schedule a discovery call with the client to understand their technical requirements, what they expect to see in a demonstration, and their experience with similar software. This helps me tailor the demonstration.
The demonstration itself is then followed by the actual demo of the product. It has gravitated more towards virtual demos since COVID, but I can do them in person as well.
These demonstrations are tailored toward the client and their expectations for the software. After the demo, there's typically follow-up, such as answering additional questions over email or hopping on more calls.
I usually pass pricing and contracting to sales, but I remain engaged. Imagine managing this for over 10 clients and deals simultaneously.
I might have a discovery call with one client in the morning and a demo with another client in the afternoon. The specific tasks really differ from day to day, but that's the general structure of my role.