Favorite Parts of Working in Health Tech as a Customer Success Manager
Avery, a Customer Success Manager in the health tech industry, finds the innovative nature of the field most rewarding, stating that it is "incredibly innovative" and works to address "a relatively broken system". This career path allows Avery to contribute to organizations bridging healthcare gaps within a fragmented system, a departure from previous roles in healthcare and education.
Healthcare, Technology, Innovation, Problem-Solving, Customer Success
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Avery Tinsley
Customer Success Manager
Health Tech Social Services Platform
University of California, Los Angeles 2020
Johns Hopkins MSEd
Biology & Related Sciences
Technology
Sales and Client Management
Took Out Loans, Worked 20+ Hours in School
Video Highlights
1. The health tech industry is innovative and constantly evolving, offering opportunities to work on cutting-edge solutions.
2. The industry focuses on improving a fragmented healthcare system, allowing professionals to contribute to meaningful change.
3. There are opportunities to bridge the gaps in the healthcare system by working in organizations that develop innovative solutions within a relatively broken system
Transcript
What do you enjoy most about being in your industry?
I think it's very innovative. I had never heard of health tech before. I had worked in healthcare as a medical assistant and practice manager, and I had been a teacher for two years. In this education space, I had no idea this industry existed.
What I love most about this kind of tech space is you have so many people trying and working to create something incredibly innovative that can work with a relatively broken system. No one can deny that our healthcare system is very fragmented and needs a lot of foundational support.
So to be a part of organizations that are working within the cracks in the system in order to try to bridge the gaps is really exciting.