Most Important Skills For A Booking Manager At LA Clippers Kia Forum
For a Booking Manager at the LA Clippers/Kia Forum, being detail-oriented and organized is essential due to the high volume and variability of shows booked annually, impacting multimillion-dollar budgets and artist relations; furthermore, the role requires being "calm under pressure" and "solutions focused" when dealing with intense personalities, alongside proactive client servicing and strong relationship-building to ensure promoters return.
Event Management, Budget Management, Problem Solving, Client Relations, Relationship Building
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Arden Baker
Booking Manager
LA Clippers/Kia Forum
Dickinson College
UCLA Anderson (MBA)
Environmental & Related Sciences
Sports & Fitness
Sales and Client Management
Worked 20+ Hours in School, Greek Life Member
Video Highlights
1. Detail-oriented and Organized: Essential for managing multiple projects with different elements and multimillion-dollar budgets.
2. Calm Under Pressure & Solutions-Focused: Dealing with intense people and finding solutions for them, especially with last-minute changes.
3. Proactive & Relationship Building: Anticipating client needs and developing strong relationships with promoters to ensure they return.
Transcript
What skills are most important for a job like yours?
The most important things are being detail-oriented and organized. We book about a hundred shows a year, and each one is so different. It's essential to keep track of multiple projects with many different elements simultaneously.
We're also working with multimillion-dollar budgets. A mistake on a show settlement or a contract could cost us a significant amount of money and also hurt relationships with artists or promoters.
We deal with very intense people and lots of egos in this business. Being able to be calm under pressure and solutions-focused has been super essential for me in my role.
When promoters or managers look to you for a solution, you have to hear what they're saying and find a way to help them without getting flustered. Things often happen last minute, so being proactive and anticipating clients' needs is a huge part of client servicing.
We want everyone, from guests to promoters to agents and managers, to have an amazing time in our building. Anticipating needs and questions, and getting ahead of those things, is key.
Relationship building is also a really important skill. It's essential to develop strong relationships with promoters so they want to come back, and we need to be a good partner to them.
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