Most Important Skills for a Membership Experience Manager at University of Michigan
Annalee, a Membership Experience Manager, emphasizes the critical need for "highly organized" skills to manage "multiple projects and multiple task types" with predetermined deadlines, using tools like ClickUp for workflow management. The ability to "quickly pivot," prioritize tasks based on shifting strategic priorities and urgency, and keep everything moving is equally vital to success in this role.
Project Management, Organizational Skills, Prioritization, Adaptability, Detail-Oriented
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Annalee Shelton
Membership Experience Manager
University of Michigan
California State University Northridge, 2006
Pepperdine University, MA Social Entrepreneurship and Change
English
Education
Sales and Client Management
Pell Grant Recipient, Took Out Loans, Worked 20+ Hours in School
Video Highlights
1. High organization skills to manage multiple projects and deadlines.
2. Ability to prioritize tasks and adapt to changing priorities.
3. Proficiency in workflow management systems (e.g., ClickUp, Monday.com, Asana).
Transcript
What sort of skills are most important for a job like yours?
You have to be highly organized. For my work, there are many moving parts and many types of tasks that need to be accomplished.
Having the ability to track multiple projects and task types, and to move them along on predetermined deadlines, is absolutely vital. I do that through a system called ClickUp. Many people also use systems like Monday or Asana to do similar work.
This is my workflow management system, and it allows me to track all the different types of projects I have and make sure everything is staying organized. But really, the most important thing for the work that I do is that you have to be able to quickly pivot to being very highly detailed-oriented on the task at hand.
You also need to be able to recognize the need to prioritize what work needs to get done and keep all of those pieces moving in the right direction. When strategic priorities or urgency changes, being able to keep all of those things floating at the same time is a skill. Hopefully, I practice it every day. Whether or not I have gotten to a good place with it, I don't know. But that is definitely the skill you need.