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Significant Career Lesson From an Account Manager at Wish

Aaron's most significant career lesson centers on "maintaining relationships," both with clients and colleagues, a skill honed through proactive effort and "motivation to learn," even in less-than-engaging situations. This approach, developed throughout their education and personal life, has proven "invaluable" to their career progression.

Networking, Relationship Building, Communication, Motivation, Career Development

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Aaron Tsai

Account Manager

Wish

Pomona College, 2017

UCLA Anderson, MBA (2025)

Biology & Related Sciences

Apparel, Beauty, Retail & Fashion, Technology

Sales and Client Management

None Applicable

Video Highlights

1. Maintaining relationships is crucial for career success, impacting client interactions, teamwork, and cross-team collaborations.

2. Passion and motivation are key drivers of achievement; actively seeking learning opportunities, even in less interesting tasks, enhances skills and career progression.

3. Developing skills in motivation and learning, even outside of formal work settings (e.g., during undergraduate research), provides valuable tools for navigating a professional career.

Transcript

What is one lesson that you have learned that has proven significant in your career?

One lesson I've learned is how to maintain relationships. Over time, you make friends and try to keep them. Social media can be both a help and a hindrance in maintaining friendships.

Being able to maintain relationships within a work setting adds another dimension. How do you do this with clients? How do you do it within your team and with coworkers?

How do you foster these connections across different teams and exert influence? I think this has definitely propelled me to where I am now.

Another lesson I've learned is to be interested and motivated to learn. If you're passionate about something, it's much easier to accomplish your goals.

Even if you're not passionate, try to find ways to learn more or gain more from an experience. Much of this experience and these lessons were built up before I started working full-time.

For example, you might take required courses you aren't interested in. To pass, you have to figure out how to motivate yourself to understand the material.

Or consider undergraduate research or projects with professors or graduate assistants. Knowing how to navigate those dynamics is also a skill. These sorts of skills have built up and proved invaluable throughout my career.

Advizer Personal Links

https://www.linkedin.com/in/tsaiaaron/
I like chai (please send recs!): https://www.instagram.com/trysomechai/
I play violin (if you need someone to play at an event, let me know!): https://www.groupmuse.com/musicians/7139-aaron-tsai

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